AI receptionist
An AI receptionist on the phone that answers every call
From 3 CZK/min (~EUR 0.13) and 25 CZK (~EUR 1.04) a month for the number - no approval process, no multi-year contract.
Free account, no card needed.
How it works
You buy a number
A Czech number (+420) from any region or the 910 range is active within seconds of purchase - nothing to get approved up front.
You write what the receptionist should say
The system prompt spells out how the agent introduces itself, what it may promise, and how it collects a name and phone number. You'll find a ready-made prompt for your industry on its own page - pick it from the industry grid further down.
You forward the phone or put the number on your site
Set the routing in the portal or via the API and the agent starts answering calls. Find the message and call summary in the portal, or have them sent via a call.completed webhook; calls can also be transferred straight to your number.
How much an AI receptionist costs
Want one predictable monthly amount? Choose the monthly plan: each month you get more credit than you pay, spent on the same price list and billed by the second. The unused rest expires at the end of the period; topped-up credit does not.
Plan 490
190minutes
of calls with the AI receptionist a month, number included
Choose Plan 490490 CZK/mo(~EUR 20.42)
excl. VAT, 592.90 CZK incl. VAT
Monthly credit 600 CZK, 22% more than you pay
Best value from 3 calls a day
Plan 990
420minutes
of calls with the AI receptionist a month, number included
Choose Plan 990990 CZK/mo(~EUR 41.25)
excl. VAT, 1,197.90 CZK incl. VAT
Monthly credit 1,300 CZK, 31% more than you pay
Best value from 6 calls a day
Plan 1990
920minutes
of calls with the AI receptionist a month, number included
Choose Plan 19901,990 CZK/mo(~EUR 82.92)
excl. VAT, 2,407.90 CZK incl. VAT
Monthly credit 2,800 CZK, 40% more than you pay
Best value from 13 calls a day
Want to try it first? Get 50 CZK of free credit, no card needed.
Minutes convert the monthly credit into calls with the AI receptionist after paying for one number; the credit itself covers the whole price list. “Best value from” assumes 2-minute calls: from that many calls a day the tier is the cheapest option, cheaper than paying by the second too.
Or credit billed by the second
No monthly payment: topped-up credit never expires and you pay only for the seconds that actually run. Example monthly prices by volume and the cheapest option for each:
| Volume | Calls per day | Call length | Monthly | Cheapest option |
|---|---|---|---|---|
| Small business | 10 | 2 min | 1,825 CZK (~EUR 76.04) | Plan 9901,515 CZK (~EUR 63.13) |
| Busier line | 30 | 2 min | 5,425 CZK (~EUR 226.04) | Plan 19904,615 CZK (~EUR 192.29) |
| High-volume line | 100 | 2 min | 18,025 CZK (~EUR 751.04) | Plan 199017,215 CZK (~EUR 717.29) |
Prices exclude VAT; it's added when you pay by card.
The full rate list (calls, SMS, numbers) is on the Pricing page.
Calculate it for your business
Adjust the numbers for your industry to see the monthly price and the estimated benefit.
Cheapest for your volume
Plan 1990
1,990 CZK a month
735 CZK less than paying by the second
The credit is enough, so you can choose a cap too: you never pay more than the plan.
Options compared
- By the second
- 2,725 CZK
- Plan 1990 with top-ups
- 1,990 CZK
- Plan 1990 with a cap
- 1,990 CZK
Ballpark estimate: assumes the AI receptionist answers every call you currently miss and each one turns into a deal worth the amount you entered. Actual results depend on your industry and demand.
A plan with top-ups counts the tier price plus spending above the monthly credit. A cap only counts for a tier whose credit covers the spending, because once the credit runs out the receptionist switches off. Unused monthly credit expires at the end of the period; topped-up credit does not.
An AI receptionist for your industry
A ready-made prompt, a sample conversation and a price calculated for your field.
An AI receptionist for dental clinics that books patients while you're chairside
Set up a Czech number in minutes and the agent starts answering calls even outside office hours. It books patients, notes why they're calling, and never makes up a price or a diagnosis.
An AI receptionist for auto repair shops that answers while you're under the car
Set up a number in minutes and the agent keeps answering while you're under a car or out on a test drive. It books appointments, notes the make, model and the problem described, and never invents a price or a diagnosis.
An AI receptionist for restaurants that takes reservations even during the rush
Set up a number in minutes and the agent keeps answering on weekends and in the middle of the dinner rush. It takes table reservations, states opening hours, and for larger bookings, says staff will confirm capacity.
An AI receptionist for your online store that answers every call
Some calls come in outside business hours, when nobody is there to answer - an AI receptionist on the phone still picks up, logs the order and the issue, and you follow up when you have time.
An AI receptionist for real estate that never misses a lead
Some buyers call in the evening, right after browsing a listing - an AI receptionist still answers, logs the viewing request, and the agent follows up once back from the field.
An AI receptionist for tradespeople that answers while you work
A customer with a burst pipe often will not call twice - an AI receptionist answers while you are on another job, and flags what needs handling first.
Call the demo line
+420 266 266 641
Try out a live AI receptionist call - ask it anything, like your opening hours.
This call is a demo. We process the audio to produce a transcript and the call is recorded. Privacy policy The demo agent speaks Czech.
This is volai's shared demo line, not your own line - your own operator bills the call at its standard rate; volai charges you nothing and it signs you up for nothing.
Frequently asked questions
- How much does an AI receptionist cost per month?
- You pay 3 CZK/min (~EUR 0.13) (the incoming call plus the voice agent combined) and 25 CZK (~EUR 1.04) a month for the number - nothing else. At 10 calls a day averaging 2 minutes each, an AI receptionist costs roughly 1,825 CZK (~EUR 76.04) a month billed by the second, or about 1,515 CZK (~EUR 63.13) with Plan 990 and top-ups; the calculator above works out the exact number for your volume.
- Is it legal to record phone calls in the Czech Republic?
- Calls handled by the voice agent are recorded by default, the recording is available in the portal, and we delete it 90 days after the call. As the number's operator you are the data controller towards the caller, so informing them about the recording is your responsibility - the safest place is the agent's first sentence. The exact wording is in our Terms and Privacy Policy.
- Does the AI receptionist speak natural Czech?
- Yes - the agent speaks Czech (the default voice Milena, a calm and natural female voice; the catalog offers more Czech voices), and you also write the system prompt it follows in Czech; the docs recommend writing it in short, spoken Czech.
- How long does it take to set up an AI receptionist?
- The number is active within seconds of purchase. Writing the prompt for what the receptionist should say and setting up call routing to the agent usually takes just a few minutes - no approval process, nothing to install.
- Will an AI receptionist replace a real person?
- Not entirely - it's a tool for routine calls: bookings, opening-hours questions, basic information. When a caller asks for a person, or hits something the agent can't handle, you can set up a transfer to your own number; without a transfer the agent takes a message and you call back.
- What happens when the AI receptionist can't resolve a call?
- If you've enabled transfer on the agent, it forwards the call to your number. Without it, the agent follows your prompt to note what you need (say, a name, phone number and reason) and ends the call politely - you'll find the note in the call transcript in the portal.
- Is Twilio available for Czech phone numbers?
- Yes, but for a Czech local number Twilio requires a regulatory bundle of documents that also needs approval. With volai you buy a number from any Czech region or the 910 range in one step and it's active within seconds. See the Twilio alternative page for a detailed comparison.
- What is a SIP trunk and why would a business need one?
- A SIP trunk is a data connection that carries calls over the internet instead of a traditional line - useful when you want to connect a number to your own PBX, softphone, or an agent outside volai. Most small businesses don't need one at all: forwarding the number to the AI receptionist or a mobile is enough. The SIP documentation covers the technical setup.
Related: Pricing · Twilio alternative · Agent documentation · Privacy policy · SIP documentation
Try an AI receptionist for free
Registration takes a minute, no card required - you get 50 CZK of credit on us.